Privacy Policy

At Outset Law, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation.

01

Who we are

Outset Law is a boutique family law firm based in Vancouver, British Columbia. We provide legal services in family law including parenting arrangements, child and spousal support, property division, and separation agreements.

02

Information we collect

We may collect personal information including your name, email address, phone number, and details about your legal matter when you contact us, book a consultation, or use our website. We may also collect technical information such as your IP address and browser data through cookies and analytics tools to help us understand how our website is used.

03

How we use your information

Personal information collected by Outset Law is used to respond to your inquiries, provide legal services, schedule and manage consultations, comply with our professional and legal obligations, and improve our website and client experience. We do not sell your personal information to third parties. We may share information with trusted service providers who assist us in delivering our services, and as required by law or court order.

04

Solicitor-client privilege

Information you share with us in the context of seeking or receiving legal advice is protected by solicitor-client privilege. We take this obligation seriously and maintain strict confidentiality in all client matters.

05

Data security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our systems and service providers are selected with security and confidentiality in mind.

06

Your rights

You have the right to request access to the personal information we hold about you, and to request correction of any inaccuracies. If you have questions or concerns about our privacy practices, or wish to make a request regarding your personal information, please contact us at info@outsetlaw.ca.